> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.teradix.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Submit Offer? (RFQ)

${youtube}[How to Submit your Offer](PTJzy5Sb3v0)
| Receive Notification** & Access the RFQ**
* You will receive an notification via **email** and **WhatsApp**. This notification contains a direct link to the RFQ.
* Click the **blue "Check details and accept invitation" button**. You will be taken directly to the RFQ details page.
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![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/8/a/cd8a4f22d5c52000/image_xvboxe.png)


| Review the RFQ Details
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Before accepting, carefully review the key information:
* **Submission Deadline:** Note the (Red-color) final date and time to submit your offer.
* **Item List:** Examine the table listing all required items, quantities, and specifications.
* Read any text written by your client, and check if there are attachement.
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![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/8/a/cd8a4f22d5c52000/image_51c2hj.png)


|| **To confirm your participation, click the green "Accept Invitation" button. This officially notifies the buyer of your intent to quote.**

| "Questions Wall" Section
* Only after accepting, there's a dedicated **"Questions Wall"** section on the RFQ page, to ask any questions or request something from your client.
![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/8/a/cd8a4f22d5c52000/image_1ygr1rj.png)
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| Submit Your Quotation
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* Click the blue **"Submit Offer"** button.
* Complete the Items Table; enter your pricing for each requested item.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/8/a/cd8a4f22d5c52000/image_4tfu46.png)
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* **Unit Price:** Enter only the price per unit.
* **VAT/Taxes:** Select the appropriate tax rate from the dropdown. To add a custom rate, click the **+ (plus) button** next to "Taxes" header.
* **Attach Files (Optional):** To add supporting documents (e.g., catalog sheets, certificates) for a specific item, use the attachment column on the **far right of the items table**.
* **Edit Item:** If needed, use the **button below the item name** to modify its description, quantity, or unit of measure if needed.
* **Add Options:** If needed, use the dedicated **button below the item name** to price the requested item **and** propose alternatives.
* **Breakdown: **if needed, use the dedicated **button below the item name** to break down an item into subitems and quote each separately. (ex. bundles and packages).
* **Not Available:** Click **"Not Available"** for items you cannot supply.
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|| If you cannot see "Edit Item", "Add options", thus your client is disabling this feature in this specific request.
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| Set Your Terms & Conditions
![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/8/a/cd8a4f22d5c52000/image_1hb26bs.png)
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* **Delivery Time:** Click **"Select Delivery Period"** and choose the duration.
* **Offer Valid Till:** Select the last date your price quote remains valid.
* **Shipping Fees:** Enter the shipping cost for **each delivery location (if multiple)**.
* If you select **"Not Included,"** you must then **choose**:
    * **"Can be collected from our warehouse at no cost,"** and/or
    * **"Can be delivered at an extra cost,"** – then specify the shipping cost and any associated tax.
* **Payment Terms:** Select your preferred payment terms from the available options;
* **Line 1**: A percentage in advance. 
* **Line 2**: A percentage post-paid, within a (number) of days. For example; (100) % within (30) days.
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| Review and Submit
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* Carefully review all entered prices and terms.
* Click the **"Submit Offer"** button to finalize.

|| If "Submit Offer" button is not blue and clickable, thus you have missed something, recheck your offer as above, or seek assistance below
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||| If you need further assistance, you can contact us via:
*   **WhatsApp Support Chat:** [Click here](https://wa.me/201114234484)
*   **Email:** support@teradix.com