Articles on: Supplier Guide

How to Submit Offer on a Request for Quotation (RFQ)?

  • Receive Notification & Access the RFQ
    • You will receive an notification via email and WhatsApp. This notification contains a direct link to the RFQ.
    • Click the blue "Check details and accept invitation" button. You will be taken directly to the RFQ details page.



  • Review the RFQ Details
  • Before accepting, carefully review the key information:

    • Submission Deadline: Note the (Red-color) final date and time to submit your offer.
    • Item List: Examine the table listing all required items, quantities, and specifications.
    • Read any text written by your client, and check if there are attachement.



    To confirm your participation, click the green "Accept Invitation" button. This officially notifies the buyer of your intent to quote.


  • "Questions Wall" Section
    • Only after accepting, there's a dedicated "Questions Wall" section on the RFQ page, to ask any questions or request something from your client.

  • Submit Your Quotation
    • Click the blue "Submit Offer" button.
    • Complete the Items Table; enter your pricing for each requested item.


    • Unit Price: Enter only the price per unit.
    • VAT/Taxes: Select the appropriate tax rate from the dropdown. To add a custom rate, click the + (plus) button next to "Taxes" header.
    • Attach Files (Optional): To add supporting documents (e.g., catalog sheets, certificates) for a specific item, use the attachment column on the far right of the items table.
    • Edit Item: If needed, use the button below the item name to modify its description, quantity, or unit of measure if needed.
    • Add Options: If needed, use the dedicated button below the item name to price the requested item and propose alternatives.
    • Breakdown: **if needed, use the dedicated **button below the item name to break down an item into subitems and quote each separately. (ex. bundles and packages).
    • Not Available: Click "Not Available" for items you cannot supply.
    If you cannot see "Edit Item", "Add options", thus your client is disabling this feature in this specific request.


    Set Your Terms & Conditions

    • Delivery Time: Click "Select Delivery Period" and choose the duration.
    • Offer Valid Till: Select the last date your price quote remains valid.
    • Shipping Fees: Enter the shipping cost for each delivery location (if multiple).
    • If you select "Not Included," you must then choose:
      • "Can be collected from our warehouse at no cost," and/or
      • "Can be delivered at an extra cost," – then specify the shipping cost and any associated tax.
    • Payment Terms: Select your preferred payment terms from the available options;
    • Line 1: A percentage in advance.
    • Line 2: A percentage post-paid, within a (number) of days. For example; (100) % within (30) days.
    Review and Submit
    • Carefully review all entered prices and terms.
    • Click the "Submit Offer" button to finalize.


    If "Submit Offer" button is not blue and clickable, thus you have missed something, recheck your offer as above, or seek assistance belowIf you need further assistance, you can contact us via:




    Updated on: 04/01/2026

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